Privacy Policy

Last updated: February 27, 2026

1. Introduction

LumaiScope ("we", "our", or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials through our identity provider (Clerk). We do not store your password directly.

Usage Data: We track which features you use and how often, to enforce plan limits and improve the service. This includes feature names, timestamps, and usage counts.

Payment Information: Payment processing is handled entirely by Stripe. We store your Stripe customer ID and subscription status but never your credit card number, CVV, or full billing details.

Product Research Data: Keywords you search, products you analyze, and listings you generate are stored in your account to provide history and analytics features.

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Service
Process your subscription payments
Enforce usage limits based on your plan
Send transactional emails (account verification, password resets, payment confirmations)
Improve the Service based on aggregate usage patterns
Respond to support requests

4. Third-Party Services

We use the following third-party services that may process your data:

Clerk — Authentication and user management
Stripe — Payment processing
Anthropic (Claude AI) — AI-powered analysis features (product data you submit is sent to Claude for processing; Anthropic does not use this data for training)
Keepa — Amazon product data

Each service operates under its own privacy policy. We encourage you to review their policies.

5. Data Retention

We retain your account data and usage history for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encrypted connections (HTTPS), secure authentication tokens, and database access controls. However, no method of electronic storage is 100% secure.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Export your data in a portable format
Withdraw consent for optional data processing

To exercise these rights, contact us at the email below.

8. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. If analytics are enabled, they use privacy-respecting methods that do not require cookie consent.

9. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@lumaiscope.com